1. How do I get a quote?
Just answer a few questions about your device, and we’ll instantly show you a personalized offer.
2. Do you offer a price lock guarantee?
Yes! Your quote is locked for 14 days, giving you time to send in your device without worrying about price changes.
3. How do I sell multiple devices?
You can add as many devices as you want before completing checkout. The more you sell, the more you could earn!
4. When will I get paid?
We process payments within 1–2 business days after we receive and inspect your device.
1. What kinds of devices do you accept?
We accept phones, tablets, smartwatches, laptops, and even some gaming consoles. Just search for your device on our site.
2. Does my device need to turn on?
Yes, we recommend sending devices that power on. If your device is broken or doesn’t turn on, you can still get an offer under “damaged.”
3. Should I include my accessories?
Accessories are optional. We recommend keeping them unless specifically requested, as they don’t increase your offer.
4. Does a cracked screen affect my quote?
Yes, a cracked screen will lower your offer, but we still buy damaged devices!
1. Is shipping free?
Absolutely. We provide a prepaid shipping label for every order.
2. How do I ship my device?
Once you accept your offer, you’ll receive a free shipping label via email. Pack your device securely and drop it off at any carrier location.
3. What if my package gets lost?
We include tracking and basic shipping protection. For added peace of mind, you can use your own insurance when shipping.
4. Can I track my shipment?
Yes, you’ll receive a tracking number once you send your device. You can monitor your shipment anytime.